Communications Group / AnswerFingerLakes provides answering services to many municipalities, counties and varying government agencies. Services provided range from emergency calls for highway departments to county health departments. 

  • Trained and experienced live answering service operators allow us to handle any situation.
  • Dispatch emergency calls to on-call staff quickly and accurately.
  • Back-up procedures in place to ensure calls are delivered.
  • Urgent and non-urgent calls can be delivered in a manner you prescribe.
  • Live operators follow instructions provided allowing you to conduct your practice efficiently.
  • Customer service leaders are on duty at all times to answer questions.
  • Call screen option available to “weed out” non-urgent calls going to operator.
  • Answering service uses redundant phone lines and back-up generators to insure continuous service.

Contact us now and let our award-winning live answering service and outsource call center help your business.