Virtual Receptionist

24/7 LIVE ANSWERING SERVICE SUPPORT

24/7 COVERAGE BY PROFESSIONAL

Local Agents

Why Finger Lakes Answering Service? You need time. We’ll give you more of it. It’s the simplest, most compelling reason to call Finger Lakes Answering Service: you need time to do what’s important. Stop drowning in the everyday details that distract you from serving clients, customers and employees. Our virtual receptionists offer personalized greetings on every call. A dedicated team that delivers dedicated service. A seamless customer experience that feels centered on your business.

Our professionally trained agents are on call for you. Get started today.

Industries We Serve

For nearly three decades, we’ve been providing expert answering service and call center solutions to thousands of businesses across a wide range of industries.

Our solutions are broad, including standard/custom answering services, bilingual inbound and outbound call management, customer service and support, marketing and sales contact management, 24/7 service, appointment scheduling, overflow and disaster recovery.

Legal Answering Service

Medical Answering Service

Business Answering Service

Dentistry Answering Service

Hospitality & Travel Answering Service

Property Management Answering Service

Funeral Home Answering Service

Our agents are all U.S.-based and local, so they understand the community just as well as you do.

Your business is our business, which means our services are tailored to your needs.

Live agents available to answer the phone 24/7, 365 days per year.

We’ll host your voicemail for you with 24/7 support and availability – stay connected, day and night.

Offer your callers a support team with professional agents to manage your inbound call needs.

Does your management team need to stay in the loop of calls received after hours? We can help.

Custom scripts ensure that your customers receive the quickest response to their enquiries.

Get reliable emergency dispatch notification sent to your selected device and line.

“Many of my clients are small business or in the start-up phase, so I get asked a lot about what I do for different areas of my business. I get asked about my employees and the process I went through hiring them. When they find out the person who answers my line is not an employee, they want to know more about your services.”

K.F.
Digital Marketing Agency

Providing 5-Star Service to
Over 1,000 Clients