Turn more callers into


Simple Pricing. Live Call Answering. Friendly Receptionists. 

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5 Star Service to Over 1,000 Clients

Our Team Is Your Team

No matter if you are a medical professional, funeral home director, property manager, contractor or other growing business, your callers want to speak with a live-person, never an automated system or voicemail.

We take the time to get to know your business in order to better serve your caller and work to become an extension of your business on every call.

Local Agents all based in New York who understand your community, because it is theres too.

A combination of friendly, articulate agents, exceptional training and premium technology working for your business.

From message forwarding to escalation support for critical path issues, 24/7 live answering services ensures your calls are answered.

“The Answer Finger Lakes team have gone above and beyond supporting our business. We hope to continue our relationship for many years to come.”

Richard Jones, HVAC Business Owner

Our Story

Answer Finger Lakes have been providing Professional Answering Service to the Business and Medical Community for over 50 years. We have the technology and personnel to handle large call volumes on a nationwide basis, while maintaining our primary focus on providing service to the local community.

When looking for a professional answering service, Answer Finger Lakes acts as a seamless extension of your business and allows you to conduct business when you are not available. We handle every call in the manner you prescribe to assist your business and enhance your customer service.

Our 24/7 services include:

  • Overflow/After-Hours Coverage

  • Service Dispatch

  • Customer Surveys

  • Appointment Scheduling

  • Virtual Receptionists

  • Event Registration

  • Employee Call-ins

  • Voicemail

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Industries We Serve