Answering Service
24/7 LIVE ANSWERING SERVICE SUPPORT
Why Answer Finger Lakes? Missed calls, voicemail boxes and customers patiently waiting during continuous ringing are a thing of the past. Consumers today expect immediate attention and access to the products and services they desire – any waiting or non-answer will result in a dropped call and lost business.
Instead of taking a chance with a non-performing recorded answering services, Answer Finger Lakes Answering Service provides a live, local professional receptionist to answer your incoming calls with a personalized message of your choice.
Our teams have specialized knowledge on specific industries, including medical, legal, real estate, trade services, and more. Our experience with small business goes beyond just answering the phone, so we can we can step right in and free up your time to take your company to the next level.
Our professionally trained agents are on call for you.
Industries We Serve
For nearly three decades, we’ve been providing expert answering service and call center solutions to thousands of businesses across a wide range of industries.
Our solutions are broad, including standard/custom answering services, bilingual inbound and outbound call management, customer service and support, marketing and sales contact management, 24/7 service, appointment scheduling, overflow and disaster recovery.
Our agents are all U.S.-based and local, so they understand the community just as well as you do.
Your business is our business, which means our services are tailored to your needs.
Live agents available to answer the phone 24/7, 365 days per year.
We’ll host your voicemail for you with 24/7 support and availability – stay connected, day and night.
Offer your callers a support team with professional agents to manage your inbound call needs.
Does your management team need to stay in the loop of calls received after hours? We can help.
Custom scripts ensure that your customers receive the quickest response to their enquiries.
Get reliable emergency dispatch notification sent to your selected device and line.
“Many of my clients are small business or in the start-up phase, so I get asked a lot about what I do for different areas of my business. I get asked about my employees and the process I went through hiring them. When they find out the person who answers my line is not an employee, they want to know more about your services.”
K.F.
Digital Marketing Agency
Providing 5-Star Service to
Over 1,000 Clients
