Medical Answering Service

Finger Lakes Answering Service provides Hospitals, Doctor Offices, Dental Offices, Health Care Providers, along with other medical professionals with a live answering service for their patients. Allow us to handle your high volume calls or after hour calls for your convenience. We provide a medical answering service in which we can tailor to your specific needs for incoming calls, as well as the delivery of your calls and/or messages.

  • Trained and experienced live operators allow us to handle any situation
  • Service can dispatch emergency calls to you quickly and accurately
  • Back-up procedures in place to ensure calls are delivered
  • Urgent and non-urgent calls can be delivered in a manner you prescribe
  • Live operators follow instructions allowing you to conduct your practice efficiently
  • We are a HIPAA complaint, medical answering service
  • Customer service leaders are on duty at all times to answer questions
  • Call screen option available to “weed out” non-urgent calls going to operator
  • Redundant phone lines and back-up generators to ensure continuous service

Contact us now and let our award-winning live answering service and outsource call center help your business – get started today!

Finger Lakes Answering Service

Streamline Patient Care with a Medical Answering Service

Ensure HIPAA-compliant patient care with Finger Lakes Answering Service’s 24/7 medical answering service. Our dedicated team of professionals is well-versed in handling sensitive medical calls round-the-clock, providing peace of mind for both patients and healthcare providers. Trust our expertise to keep your medical practice accessible and responsive at all times.

Get a Quote Today!

Our agents are all U.S.-based and local, so they understand the community just as well as you do.

Your business is our business, which means our services are tailored to your needs.

Live agents available to answer the phone 24/7, 365 days per year.

We’ll host your voicemail for you with 24/7 support and availability – stay connected, day and night.

Offer your callers a support team with professional agents to manage your inbound call needs.

Does your management team need to stay in the loop of calls received after hours? We can help.

Custom scripts ensure that your customers receive the quickest response to their enquiries.

Get reliable emergency dispatch notification sent to your selected device and line.

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