Live Agent Call Answering

When looking for a professional answering service, Finger Lakes Answering Service acts as a seamless extension of your business and allows you to conduct business when you are not available. We handle every call in the manner you prescribe to assist your business and enhance your customer service.

Our business is based on personal service and we understand that we are representing a client’s business every time we answer a call. Telephone courtesy, accurate messaging, and creative flexible solutions are the keys to our client’s satisfaction. We provide the services and solutions to represent your organization in the best possible light. Our operators work for you as an extension of your business. Our ongoing comprehensive training program ensures that we consistently deliver excellent customer service.

Answering Service

When your phone rings, your clients, customers and patients expect 24/7 service delivered by professionals who are energetic, responsive, and friendly. Finger Lakes Answering Service is an award-winning industry leader and has been providing professional answering services for over 50 years.

Virtual Receptionists

When you love what you do, commit to it completely and bring that passion to work every day, you’re our kids of client. At Finger Lakes Answering Service, our live virtual receptionists match the personality and professionalism of your business, whether we’re answering calls or supporting your office operations.

Call Center

Finger Lakes Answering Service provides both business-to-business and business-to-consumer call services to a wide variety of clients of all sizes with vastly different needs. Outsourcing your call answering can be on a project-by-project basis or through developing a more comprehensive partnership with out team.

In most cases, our service programs can be set up within days and only require a brief set up call. When more complex protocols are required for multiple offices, Finger Lakes Answering Service assigns an account manager to identify and manage the program requirements. In any case, we do the work for you to ensure a seamless transition for you and your team.

It’s easy — get started today!

Our Most Utilized Business Service

Our Finger Lakes Answering Service provides both business-to-business and business-to-consumer contact center services to a wide variety of clients of all sizes with vastly different needs. Outsourcing your requirements can be on a project-by-project basis or through developing a long-term more comprehensive partnership.

Our inbound call center offers a multitude of services, to aid in the success of your business. Call today for a FREE consultation on how we can help compliment your business goals. Our clients range from sole proprietors to Fortune 500 companies and the industries we service are also quite diverse.

Regardless of the size of your business, Finger Lakes Answering Service can provide telephone services that satisfy your requirements. You can be up and running with no disruption to your current business operation. We’ll take care of all the details. Not sure it will really make a difference? Simply provide the details on how you would like your calls handled and we’ll take it from there.

Contact us now and let our award-winning live answering service and out source call center help your business.